The ongoing insurance audits have taken another surprising turn as state and federal regulators push to maintain the confidentiality of Social Security numbers. With the rise of identity theft, data security has become a legitimate concern, but it comes at a huge cost to insurers that use that information to identify deceased policyholders.
In previous posts, we have discussed the new policies and procedures that insurance regulators are trying to enforce. Namely, requiring insurers to perform a regular match of their open policies against the Social Security Administration’s Death Master File (DMF). This list of SSN data is compiled by the US Department of Commerce and is sold to a variety of businesses ranging from insurers to genealogical websites. Concerned with the misuse of that data, some states, including Florida, want to prevent that information from being sold or, at a minimum, increase regulation as to who can access the information, so asin order to protect the identities of their residents.
This presents obvious problems for insurers as they attempt to comply with the new cross-referencing requirements being imposed. It is unclear at this point what would become of the mandatory scrub against the DMF data if it no longer available in its current form, but we will be sure to provide updates as things progress state-by-state.
More information on this topic can be found on the House Ways and Means Committee website located here: http://waysandmeans.house.gov/News/DocumentSingle.aspx?DocumentID=276834