6/25/15 12:29 PM
Unclaimed property often is seen as a secondary accounting and compliance concern. As a result, unclaimed property objectives sometimes get shoehorned into the parameters of existing recordkeeping and scheduling technology. Sometimes new technology is purchased to supplement the old.
Those who control the purse strings might say: "We'll just add manual notes in our old system to document transactions or modify an unused customer field to categorize property. We'll simply schedule reminders in the current system to track dormancy and trigger due diligence."